- info@vishwatechnologies.com
- Smart Samvad
Municipal corporations are increasingly adopting WhatsApp to enhance citizen services and streamline operations. This digital shift enables real-time communication between local authorities and residents, making public services more responsive, transparent, and accessible. By leveraging WhatsApp’s reach, municipalities share timely updates, resolve queries faster, and foster civic engagement, improving governance efficiency.
- Broadcaste Citizen Notification
Citizens receive real-time updates and alerts on WhatsApp — including service notices, garbage alerts, health drives, and event reminders — ensuring timely communication and greater civic participation. which includes
Water supply notices
Tax reminder
Health camp alerts
Municipal news
Emergency Annocement
- Bill Delivery & Online Payment
Delivers Property and Water Tax bills in PDF via WhatsApp with integrated “Pay Now” link, enabling instant payment and seamless ERP data sync
Sends tax bills in PDF via WhatsApp.
Pay Now” link for instant payment
Two-way bill access for citizens.
Tracks delivery and payment status.
Auto ERP data sync.
- WhatsApp Chatboat
An AI-powered WhatsApp Chatboat enables citizens to access municipal services anytime with simple chat commands.It automates responses, provides instant information, and integrates seamlessly with ERP systems for real-time data access.
24x7 citizen support.
Instant property & water tax info..
Bill download & “Pay Now” payment.
Complaint Registration.
Chat analytics dashboard.
Public grievance handling.
- Other Citizen Services Integration
Grievance Reporting
Certificate Services
Emergency Communications
- Smart WhatsApp Waste Management
Automates waste collection alerts, vehicle tracking, and citizen updates through WhatsApp—integrated with GPS and ERP for real-time monitoring.
Automated route planning
GPS-based tracking
Auto alerts to citizens
Supervisor dashboard
Improved efficiency